Privacy Policy

Privacy Policy for Boulder Family Counseling Therapy

Introduction

Welcome to Boulder Family Counseling Therapy’s online privacy policy. We are dedicated to protecting your privacy and ensuring that your personal information is handled with the utmost care. This policy explains our practices regarding data collection, usage, and protection, adhering to stringent privacy regulations worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s Consumer Sales Practice Act (UCPA), Connecticut’s Connecticut Transaction Prize Data Act (CTDPAA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This privacy policy covers all aspects of our services, including but not limited to, our website at http://boulder-family-counseling-therapy.denvermentalhealthcare.com, any associated mobile applications, online forms, emails, newsletters, and other digital interactions. However, please note that this policy does not extend to third-party websites or services linked from our platform, as they have their own privacy policies governing data collection.

Processing Activities

This policy outlines the ways in which we process personal data when you:

  1. Use any of our applications and services, whether as a registered user or guest.
  2. Visit our website, especially if you provide any information through forms or sign-up pages.
  3. Engage with us through various communication channels, including emails, phone calls, text messages (SMS), or direct mail.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data needed for processing payments, including credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Financial records related to transactions made through our platform.
  4. Purchase Information: Details of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Information about your geographic location, used to personalize content and services.
  7. Feedback: Your reviews, comments, and suggestions to enhance our services.
  8. Social Media Information: Data collected when you interact with us on social media platforms, including post contents and user preferences.
  9. Product Information: Details about products or services you have shown interest in, based on your browsing behavior.

We gather this data through direct input from you, automated tracking technologies, and third-party sources who provide us with aggregated user information (subject to their privacy policies).

Cookies

Cookies are small text files stored on your device when you visit our website or use our services. They play a crucial role in:

  1. Strictly Necessary: Ensuring the basic functionality of our website and applications.
  2. Preference: Customizing your user experience based on settings and preferences.
  3. Analytics: Tracking website usage, gathering statistical data, and improving our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to choose their preferred settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize your data to ensure its confidentiality.

Security Measures

Boulder Family Counseling Therapy implements robust security measures to protect your personal information:

  • Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: Engaging secure third-party service providers ensures compliance with privacy regulations.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we have measures in place to prevent such data collection.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Right to data portability.
  • Objection or withdrawal of consent for data processing.
  • Non-discrimination in exercising these rights.

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Policy

We may update this privacy policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe, or feedback, please contact us:

  • Email: contact@boulder-family-counseling-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide the physical address]
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